*ALL GUN & AMMO SALES ARE FINAL*
You must be 18 years old to purchase on our on-line store. (Must be 21 for certain products).
You are responsible to determine that no laws or regulations prohibit your purchase or possession of airgun or optics products and that there are no other reasons that you cannot legally purchase or possess the product.
We do not ship to PO boxes.
Our goal is to fulfill your order as fast as possible. Below are our minimum expectations for orders. Fulfillment is everything up until the label is put on the box and the carrier picks it up.
In-Stock Accessories - 1-2 business day
In-Stock Guns (no services) - 1-2 business days
Guns with services (scope mounting/sight-in/tuning) - 4-6 business days
Guns with custom work (hydro-dip/cerakote) - 4-6 weeks from when we have the gun in stock.
We almost always are faster than these times, but sometimes we get big shipments of guns and quality is our number one priority. Please be patient with us!
Business hours are Tuesday/Friday 2-8pm, Wednesday/Thursday 9-4 Our fulfillment and shipping departments are closed Saturday & Sunday.
High Pressure Pneumatics Return Policy
*ALL AIRGUN SALES ARE FINAL*
You have 48-hours from receiving your order to report any missing items or physical damage. Please test all your products to make sure they are functioning correctly as soon as possible. We have a 15-day return policy, returns of product must be defective and the refund will be issued in the form of a store credit.
Airguns: We will allow a return of any defective airgun for a store credit refund up to 15-days of delivery. After the 15-day window refunds are still possible, but will require a restocking fee.
If a refund is requested with the gun being in working condition a minimum 15% restocking fee will be assessed and charged.
Utah Airguns will closely inspect any defective guns that are returned. In the case of customer tampering, incorrect tuning or use we reserve the right to withhold a percentage of the refund.
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 25% restocking fee. This amount may be higher upon evaluation of the situation.
*PayPal has stopped refunding processing fees to customers (11/20/2019).
All optic warranty related issues will be worked with the manufacturer directly. Almost all the optics we sell have a limited lifetime warranty. We have a 15-day return policy and any refunds will be issued in the form of store credit.
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 25% restocking fee.